Isela Flores recently joined the Southwest Retina Consultants, P.A. family as Executive Practice Administrator. She oversees all operations of the practice to ensure the many moving pieces work well together so we can deliver a very high quality of care to our patients.
Laura is our Surgical Coordinator and has worked with Southwest Retina Consultants, P.A. since 1982. She plays a key role in scheduling patients for surgery and serves as a liaison with the hospitals we work with. Most importantly, she helps answer many questions regarding the process of retina surgery and getting patients through a potentially stressful time.
Rocio Sepulbeda was born and raised here in El Paso and has been part of the Southwest Retina family for 17 years. She has worked in all areas of the front office in our three offices, but now currently works at the east side location on James Watt.
Mirna has been with Southwest Retina Consultants, P.A. since May, 2000. She has worked in the front office checking patients in and helped schedule follow-up appointments during check out. She has also worked in the call center screening calls and answering messages from patients. Currently, she is working in the Medical Records department to ensure all visits are properly documented.
Aida Urias is our team leader for our Insurance Billing Department as well as our Contract and Credentialing Officer. She has worked in the medical field over 28 years and has over 20 years experience in insurance billing. Aida has been employed with Southwest Retina Consultants, P.A. for over 15 years.
Our primary techs work closely with each physician and their patients to ensure a high quality of care. They help maintain a smooth office visit, facilitate understanding of medical conditions, serve as Spanish translators, and coordinate communication from our three offices and a variety of staff to make your visit pleasant.